9/28/2023 0 Comments Rocket chat costEmail and SMS are staying completely free but we’re adding an Enterprise version of both, once again, fully maintained by our team. Making all omnichannel channels better supported and more easily available for Enterprise customersįacebook Messenger, WhatsApp Business, Instagram Direct, Twitter and Telegram are becoming Enterprise apps maintained by the Rocket.Chat team. That’s why we’re rolling out a specific monthly price per omnichannel agent which is different from the monthly price per team collaboration user. Our omnichannel customer support solution has evolved since we first introduced it. The new minimums are 25 users for team collaboration or 5 agents for omnichannel (or an equivalent combination of both). With these upgrades, we’ve also updated the minimum number of users required to use the Enterprise plan to better align with our core customers.
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